Forum Discussion
SaloCarrillo-e5
2 years agoCommunity Member
Images showed on the timeline don't show in the work area
The images added in my .story project were working perfectly, but then, they stopped showing in the work area (the next day). - Images are not hidden (👁)
- I tried switching the Timeline Visua...
SaloCarrillo-e5
Community Member
Thanks! I have added the .story file so that you can play with it.
StevenBenassi
2 years agoStaff
Hi Salo!
Sorry to hear you’ve run into this snag where your images are no longer showing up on your slides! I’d be happy to help you troubleshoot the issue!
Thank you for providing your file as well! I just had some clarifying questions to help me get a better idea of your setup:
- Can you check that the course and media files are stored on a local drive? Working on a shared drive can result in blank assets.
- Have you tried deleting and reinserting the images yet? Or creating a new Storyline project file and importing the affected slides into it?
- If that doesn’t do the trick, have you tried performing a repair of your Storyline software?
I look forward to hearing if these steps worked for you! If not, one of our talented support engineers would be happy to look into this further by opening a support case.
- SaloCarrillo-e52 years agoCommunity Member
I'll give a try to those points in form of questions.
Thanks!