Forum Discussion

JoelButler's avatar
JoelButler
Community Member
6 years ago

Import of translated XLIFF fails while being processed

After exporting some English-language content from a RISE 360 course to an XLIFF (.xlf) file, submitting it to my translation service, and receiving the translated XLIFF file, I am not able to impor...
rise 360
AshleyRogers's avatar
AshleyRogers
Community Member
6 years ago

Any workaround here? I am receiving the same error. 

Thanks!

Crystal-Horn's avatar
Crystal-Horn
Staff
6 years ago

Hi there, Ashley. The first thing I check is that you are importing the translated XLIFF back into the exact course it came from. It will fail to import of you grabbed the XLIFF first, and then tried to import it back into a duplicate or other version.

If you did check that it is going back to the same course, please click here to work directly with us! We can privately look at your files and work on some next steps.