Forum Discussion
Import PowerPoint
Is anyone else not able to import from PowerPoint? I cannot even import the practice slides from articulate it always fails.
23 Replies
Hi Shannon!
I can help you get to the bottom of this! First, I'd like to get a couple more details from you. What version of Storyline are you using, and what version of Microsoft Office is installed on your computer?
I use articulate 360 and office 365.
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Hey Shannon,
Thanks for popping back in with some additional information.
Office 365, if using the desktop apps, is a supported version as shown in this documentation.
Are you using the online version or do you have it installed locally on your computer?
I have no issues importing from excel and that is in my office 365 subscription.
Thanks for those extra details, Shannon!
I have a hunch the solutions in this article might do the trick: Failed to Import PowerPoint Presentation. If you're still at this roadblock after, could you reinstall your local version of Office 365 to see if that helps?
Let us know if you need a hand – we're standing by!
I did EVERY. SINGLE. ITEM. in the "Failed to Import PowerPoint Presentation post. I still can't get Storyline to import files and now both PowerPoint & Storyline balk at me everytime I go to open them because I am running as administrator. This is an issue because I am literally doing a project where I am taking PPT slides and putting them into Storyline. Any suggestions??
Bridget, did you get a resolve? I'm running into the same issue.
It was none of the above actually. Even though my power point was locally installed and running correctly it did not register correctly. So it was reinstalled and re-registered with the code. and now it works correctly.
Yay! The reinstall worked well for you then :) I appreciate you popping in to share that information, Shannon.
Hi Bridget,
I'm so sorry to hear you're unable to import your PowerPoint presentation even after going through all the items in the article mentioned!
Let us lend you a hand. I've opened a case on your behalf with our support engineers and would like for us to review and help troubleshoot. Feel free to upload your PowerPoint file to the link below, and we'll get back to you once we're done testing!Hi Amy,
I cannot speak for Bridget, but it doesn't look like we received a file from her so I do not have an update on what she was running into.
With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
I am having a simliar issue...unable to import PPT to Storyline. I'm on Articulate 360 and have the latest version. The ppt file is stored on the local machine. When importing the slides appear and I can click "Import". The import begins and when complete, only the NOTES from the PPT import, nothing else.
Any ideas/suggestions? :-)
Hi Billi,
If you've gone through the article mentioned above on possible reasons why PowerPoint failed to Import, and are still running into issues importing your PowerPoint file, feel free to share it with a support engineer. They can take a closer look to see what is causing the issue!
Hi,
I have the same issue with importing the PowerPoint. I read the article and did what I could. My Office 365 is reinstalled on Jun 15, 2020, and my PPT does not have a password. Still get the message " Failed to import PowerPoint".
Can anyone help?
Thanks
