Forum Discussion
Import Video File Size Limit?
Hi all- I'm working on a project in StoryLine that is set at full resolution for 1080P. I was able to import two smaller mp4's that were around 200MB each, but now I"m trying to import at 14 min v...
I too am seeing the exact same error message, (i.e. "...does not appear to be a supported video format") for a 2.25GB MP4 encoded with H.264.
Hi there, Greg. With your permission, we can test that video file and see if we can make any recommendations. We'll delete files when we're done troubleshooting.
Alternatively, is hosting the video externally (Vimeo, YouTube, etc) and embedding it in the slide an option?