Forum Discussion

DeonKula-13af83's avatar
DeonKula-13af83
Community Member
6 years ago

Importing a rise zip file into a rise presentation.

Hello there,

I have access to a zip file from a Rise 360 presentation that I would like to import into my account. The original presentation was created in a discontinued account, and I would like to add it to mine. However, there does not appear to be a way to import a zip file into my rise account. Any suggestions on how I should tackle this?

7 Replies

  • KarlMuller's avatar
    KarlMuller
    Community Member

    Unfortunately you cannot import a Rise course in a ZIP format back into Rise for editing.

    Articulate support may be able to help you to get the original Rise course associated with your account.

  • Hi there!  Karl is correct -- because Rise 360 courses are built on the web, there aren't "source files" that you can upload into new Rise 360 courses, but our support team would be happy to work with your IT staff to see if it's possible to get back to the old account and share that original course with you!  Feel free to reach out to us any time by creating a case or emailing support@articulate.com

    • SanderHaas's avatar
      SanderHaas
      Community Member

      is there a way to transfer course ownership between organizations? We used an external instructional designer and are now switching to an internal one. 

      • KarlMuller's avatar
        KarlMuller
        Community Member

        Hi Claudia,

        You can transfer ownership of a Rise course to anyone that has been added to a Course as a collaborator. 

  • AshleyMinor's avatar
    AshleyMinor
    Community Member

    Hi there! I see that both of the responses to the original question were from 3 years ago. Has that changed since? I too have a zip file from a user who is no longer with the company and I'd like to add this to my account so that I can edit it vs re-creating the entire project. 

    Thanks! 

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Hi Ashley,

      As stated above, you cannot import a Rise course in a ZIP format back into Rise for editing.