Forum Discussion

FarhangModaresi's avatar
FarhangModaresi
Community Member
4 years ago

Importing a translated file

Hi,

I am translating a course that I created in Rise 360. I exported the course as XLIff, duplicate the course and used software to translate the XLIFF file and export the translated text to XLIFF. However, when I cannot import the translated file back to Rise 360 (received message: Import failed)

Any suggestion to import the translated file?

Regards,

Farhang 

rise 360
  • TaraRohrbach's avatar
    TaraRohrbach
    Community Member
    4 years ago

    You need to duplicate the course first, then export the XLIFF file.  If you export the XLIFF file first, then duplicate the import will fail.

  • CNavarro's avatar
    CNavarro
    Former Staff
    4 years ago

    Hi Farhang, sorry to hear that you have a problem importing your translated XLIFF file back into your Rise 360 course. We would love to take a look at your file; please open a case here. Our support engineers are ready to help. 

  • SonjaSeebach's avatar
    SonjaSeebach
    Community Member
    3 years ago

    Hello, i cannot import my XLIFF file, although i followed the steps in the correct order. Please see the attached message. Can you please help?

    • CNavarro's avatar
      CNavarro
      Former Staff
      3 years ago

      Hi DR-B learning solutions GmbH, thanks for confirming that you followed the correct order. For this, we would need to take a look at your file to investigate why the import is still failing. Please open a case here. Our support engineers are ready to help. 

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