Importing multiple audio files

Hi Kari,

First, please accept my deepest sympathies for the losses you’ve suffered this year. It has been a challenging year for many of us, and I want to assure you, my thoughts are with you, and I’m here to help.

It looks like you were using Studio ‘09. Studio ‘09 publishes to a Flash-only format, without any HTML5 output options. I can see that the sales team provided you with an opportunity to make a one-time purchase of Storyline 3 vs. the subscription of Articulate 360 and that you were eligible for the discount upgrade pricing.

Given your extenuating circumstances, I’ve opened a support case on your behalf to work directly with our team on any audio issue you are having and any concerns about Storyline 3 and its features.

Articulate is a human-centered organization that cares deeply about both employees and customers and takes “doing what’s right” very seriously. This approach ensures that we understand each customer’s specific needs to invest in the right product.

I've shared these details with John, one of our Senior Technical Support Engineers. John is going to reach out to you directly so that we can make this right for you.

We wish you good health!