Forum Discussion
Index_lms.html is not working
Hi SubhadeepBho171!
Sorry to hear your Storyline course isn't playing correctly when uploaded to SuccessFactors LMS!
I see that you've shared your .story file through a support case, that's been received by my teammate Lianne. You're in excellent hands troubleshooting with her and she should be connecting with you via e-mail, shortly.
In the meantime, have you tried testing the published output in an LMS test environment, like SCORM Cloud? If your course works as expected in SCORM Cloud, but not your LMS, there's a chance the issue may be LMS-specific. In which case, I suggest connecting with your LMS admin so they can address any loading issues you may be experiencing in their environment.
We can continue the conversation through your case to keep all information in one spot.
It looks like I am experiencing the same loading issue. May I ask how you were able to resolve it? Any advice about loading a storyline file into SuccessFactors would be greatly appreciated.
Hi Allvirago, I have found that the problem was due to a particular module where I used Articulate's default drag & drop question template in multiple occasions. When I removed that particular module, then the problem got resolved. It is not a good solution, but it works for me as my course was mainly assessment. I could not find any easy solutions; I tried same thing with different modules and ultimately found that the loading problem is causing for a particular module where I have lots of drag and drop pages.
If your course structure differs, you might try removing or restructuring some of the heavier pages and then retesting the load issue.