Forum Discussion
Inserting template gets stuck every time?
I have a course where i have created block templates for reuse throughout the course. This worked one or two times, but now when I chose to add a block and pick my template from the block library, it inserts a "inserting template" section into the course and never finishes.
Funny thing is, I can preview the course and the content shows up. I can go and edit other pages and then come back to this page and sure enough, it's still "inserting template". Block templates don't work for me. What can I do?
115 Replies
I'm not able to cancel the insertion, I have 2 instances of this going on, and I can't recall at this point what block template I was even attempting to use. There is an error message appearing in my published version of the course. I have a ticket in - this has to get resolved.
It is still a reoccurring bug. Tried different browsers, different modes, cleared caches, used different computers even. Same glitch. Had to save a large section I had built as a block template and recreate it.
Sure slows down productivity.This happened to me a few times yesterday, the cancel button no longer works and I have a few lessons with this still stuck in them, thankfully it doesn't affect the published output.
I'm having the same issue. It' s been like this for two days now, and when I export the SCORM file, it shows up like this:
I've tried everything - duplicating the course, logging out and in again, other browsers... and the problem keeps appearing. Any advice? thank you!
Having the same issue here. The cancel function, visible or invisible, doesn't work anymore, The block is stuck on "Inserting template." Hopefully this can be fixed soon.
Happens to me all the time, too.
this is happening for me - I am NOT able to delete the block and retry it, have tried all solutions mentioned above
Hi Amy,
This method (link below) does work, I just tried a few minutes ago. Move the cursor to the top right corner of the stuck block, and move the mouse slightly until it changes to the hand cursor. Then click to delete.
It took some trial and error, but this worked for me.
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Something must be wrong with my browser, as no matter how much I move the cursor around, it never turns into a hand. Glad it works for others, though a fix would be better. :)
It is interesting, as this still just happens randomly for me, the other place it randomly occurs is when I create a lesson and decide i don't want it, trying to get the cursor to change to a hand to delete can be painful. Sometimes I get my collaborator to do it. And this is in the latest version of Chrome. Wonder if the issue is connected.
I have a template which is stuck uploading. Tried everything to stop it.
