Forum Discussion
Interaction ID Issue
Hi DeAnna, and Sue.
It sounds like this issue is specific to Totara. You can test this theory by uploading your course to SCORM Cloud to see if you can see all the answers being reported.
If it works in SCORM Cloud, the next step would be to reach out to Totara's support to receive their recommendation.
If you still don't see the data during your test, please open a support case so we can investigate this further.
Hi Maria,
Storyline, and not the LMS, creates the Interaction ID. You can see this because the format reflects the scene, slide, and interaction type (e.g. Scene10_Slide4_FreeFormPickOne_0_0).
The problem here is that when we run a report at the question level, and we see that 40% of users failed the question "Scene10_Slide4_FreeFormPickOne_0_0", we don't even know what learners are failing. However, if we could rename the interaction ID to something like "Q1_Customer_Complaint_Handling", we would know exactly where learners are failing.
Since this problem has persisted for 9+ years, I'm looking for your help to escalate this to the development team to resolve. Submitting support cases has not worked so far. We need a proper push from internal Articulate staff to close this big gap.
I appreciate your help!
