Forum Discussion
Introducing Annotated Screenshots in Review360
I really liked it until we found an issue. If someone has been reviewing for a while the annotations start to move up the screen so they are now no longer where they wanted them to be. It ONLY seems to happen after a number of reviews. I reported this as an issue and thought it resolved but we only tried to recreate it a few times. Then it happened again and so I reported it again and got the normal 'have they tried this' yes and in some cases they can't!
Just to illustrate this random circle was to request a full stop at the end of a sentence needed adding and where it should go. It was no where near the sentence he meant.
I am rather annoyed with the support testing TBH as this needs looking into. Again to stress this happens after making over about 15 comments.
Hi CarolineHugh981! Thanks for sharing your experience here! I see that you've been working with Support and followed up again after this issue reoccurred. I'm glad you did! I've connected with our Support Engineers assigned your case so that we can prioritize your case to figure out what the solution is. You'll hear from our team shortly! Again, thanks for following up since this is still an issue on your end.