Forum Discussion

MeganORourke's avatar
MeganORourke
Staff
5 months ago

Introducing Quick Share: One-Click Publishing for Everyday Learning

We’re excited to share a brand-new way to get your Rise content out into the world: Quick Share! What Is Quick Share? Quick Share lets you publish Rise courses instantly and share them with a sim...
Articulate 360
rise 360
StevenBenassi's avatar
StevenBenassi
Staff
2 months ago

Hi SaraEveritt​! 

Great to hear that you've been exploring Quick Share!

The Quick Share UI alerts authors whenever updates are made to a course. After changing your images, can you confirm that you've "Published updates" before generating a new link?

Also, have you checked your Lesson Headers to ensure the unwanted image isn't coming from that section of the course?

You can access those settings by navigating to Theme > Lesson Headers.

If you're still having issues, it would be helpful to see the Quick Share link that's giving you trouble. Feel free to share that here in the discussion or privately in a support case.

Looking forward to hearing from you! 

SaraEveritt's avatar
SaraEveritt
Community Member
2 months ago

I did publish updates.  This is a microlearning, and I do not see an option for lesson headers as there are no lessons.

https://share.articulate.com/5rkiEXqopyILgMjz49WaK

    • SaraEveritt's avatar
      SaraEveritt
      Community Member
      1 month ago

      The problem isn't with the playing.  I don't include an image in the headers.  The problem is when we send the link out to share it - the link adds a picture.  It will include either the default image or the image I've added in the theme.  And, I noticed recently it happens with quick share regardless if it is a micro learning or a full course.  I also noticed if I create the course, add a content and save it, then later change the image it will only hold the original image.  If on creation right after the first lesson is added and theme is available, if I change the image then it will keep the new image, any time after that I change the image it onlys shows the first image.

      EX: We send out this link

      That image has nothing to do with the content so I want to change it out.  If you look at the theme on that course, the image is 

      I even publish updates, clear cache all the normal troubleshooting.  Again the course itself is fine because the images is not used there.  But if I don't change the default and we want to send out a link to the course - the link itself presents an image that is not correct.  I hope that all makes sense.  I've had to re-create the course to get the image correct then copy over all the lessons. A lot of extra work.  Then if I'm asked to update the image, I have to re-create the course again to have the correct image show up in the link.

      • LaurenDuvall's avatar
        LaurenDuvall
        Staff
        1 month ago

        Hi SaraEveritt! Thanks for sharing this, especially while using quick share. Early feedback like this helps a lot!

        I can see how confusing it is to update the theme image and still see the old one in the link preview. You shouldn’t have to rebuild a course just to refresh that.

        I’ve shared this with our product team so they understand the impact. Keep the feedback coming!