Forum Discussion
CarlFink1
11 months agoCommunity Member
iOS: Storyline displays small images blurred. Device rotation clears them?
Hi,
I have a course here developed by a third party. Several images are blurry when displayed on an iPhone, but the images instantly become clear if you rotate the device, either from portrait to ...
CarlFink1
11 months agoCommunity Member
Hi, @Lauren,
As you'll see if you watch the video I uploaded, the images (on that slide) enter as part of the timeline, not via markers.
Phone and iPad are running iOS/iPadOS 17.12. However, I just got notified of the 17.2 upgrade, so I'll try that. [tries] OK, exactly the same.
- StevenBenassi11 months agoStaff
Hi Carl!
Sorry to hear the images from your Storyline course appear blurry when viewed on an iOS device!
I see that you shared your .story file privately through a support case. Smart move! It looks like you connected with my colleague Johnrey, who is conducting some tests. You're in great hands working one-on-one with him and should be hearing back from him shortly!
We can continue troubleshooting through your case to keep all information in one spot.