Forum Discussion
CarlFink1
2 years agoCommunity Member
iOS: Storyline displays small images blurred. Device rotation clears them?
Hi,
I have a course here developed by a third party. Several images are blurry when displayed on an iPhone, but the images instantly become clear if you rotate the device, either from portrait to ...
CarlFink1
2 years agoCommunity Member
Hi, @Lauren,
As you'll see if you watch the video I uploaded, the images (on that slide) enter as part of the timeline, not via markers.
Phone and iPad are running iOS/iPadOS 17.12. However, I just got notified of the 17.2 upgrade, so I'll try that. [tries] OK, exactly the same.
- StevenBenassi2 years agoStaff
Hi Carl!
Sorry to hear the images from your Storyline course appear blurry when viewed on an iOS device!
I see that you shared your .story file privately through a support case. Smart move! It looks like you connected with my colleague Johnrey, who is conducting some tests. You're in great hands working one-on-one with him and should be hearing back from him shortly!
We can continue troubleshooting through your case to keep all information in one spot.