Forum Discussion
iPad Screen Recording Green Screen
The Ipad screen recording shows as a green screen the video is corrupt. iPhone video recordings work fine. I've attached an SL file. Please advise.
Hi Maria
Thanks for your response.
I am working on my hard drive. And, I’ve just uninstalled/reinstalled SL, but the video is still corrupt when I try to edit it.
I don’t know why this is happening. I am working on a project and have not been able to use my ipad training videos.
I appreciate your feedback. Any other suggestions?
Kind regards
Franscine.
Hi Franscine,
I'm so sorry for the trouble. We'd like to explore some more specifics with you through a case to see what's causing the error on your end.
One of our Technical Support Engineers will reach out to you soon. Thanks!
