Forum Discussion

CaecilievonTeic's avatar
CaecilievonTeic
Community Member
4 years ago

Is it possible to turn on closed captions by default in Rise360?

Hi, Is it possible to turn on closed captions by default in Rise360? After some user testing, we've realized that our learners fail to find the small caption button (or don't understand its functi...
accessibility
rise 360
MarkMarino's avatar
MarkMarino
Community Member
5 months ago

+1 for this feature. What is especially egregious for a learner accessibility stand-point is that if they turn CC on for one video, that isn't persistent and thus they have to keep turning the CC's back on for every single video in the Rise course. Please address this accessibility issue, Articulate!

  • KellyAuner's avatar
    KellyAuner
    Staff
    4 months ago

    Hi MarkMarino,

    Thanks so much for sharing your feedback with our team. I've gathered your comments for our product team who is currently tracking this request. We'll update you with any changes!

    • ZoranJancic's avatar
      ZoranJancic
      Partner
      4 months ago

      Thanks Kelly! Is there estimate on release date for this crucial feature that have been asked for for more than 4 years now?

  • EricaHunter's avatar
    EricaHunter
    Community Member
    4 months ago

    Seconding this - came to add this exact point!

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff
      4 months ago

      Hi @PajoPatak and EricaHunter! I completely understand how important the functionality is to set closed captions on by default in Rise 360. I'm going to share both of your comments with our Product team so they are aware of who is requesting this functionality. If it makes it on our roadmap, we'll be sure to update this discussion!