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AmyNicholson-76's avatar
AmyNicholson-76
Community Member
3 years ago

Is my file corrupted?

Greetings - I have been trying to share a file - I have SL360, the other person has SL3. I have done a series of tests, including starting with a blank file and only adding a rectangular shape with one word of text on it. It opened in SL3. Then I copied that shape and pasted it twice, it did not open in SL3. Then I deleted the original shape and one of the two pasted shapes, it did not open in SL3. I did a bunch of other tests as well, almost none of the very simple files opened in SL3. 

Perhaps my files are corrupted? Can someone check this for me in SL3? 

Thank you.

storyline 360
  • AmyNicholson-76's avatar
    AmyNicholson-76
    Community Member
    3 years ago

    Hi Andrea! Thank you for your reply. I have tried all types of things, the latest is only a shape with a single word of text. It opened in SL3. I then copied and pasted the shape, and then it did not open. The autofit was not applied, no styles were applied - it is about as basic a file as it can be. So I am not sure what the problem is. Are you able to test my file with SL3? Thank you!

  • AndreaKoehntop-'s avatar
    AndreaKoehntop-
    Community Member
    3 years ago

    Hi Amy,

    I understand that you're having trouble with a project created in Storyline 360 not opening in Storyline 3.

    I want to bring in our Support Engineers so we can determine if there is a workaround they can offer. You'll hear from their team shortly!

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