Forum Discussion
Is Rise down now?
My entire team is getting the same error message.
Access denied. This request was blocked. Please email support@articulate.com if you continue to receive this message.
Hi everyone,
Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for any difficulty this caused.
In the future, you can see and subscribe to real-time status updates here: https://www.articulatestatus.com
74 Replies
My whole team are still having issues. We are getting the same error as people above. Did the outatge return?
Hi Everyone!
So sorry for the trouble when loading Rise 360!
Our engineering team has identified the issue and is currently working on a fix! We'll update this discussion once everything is up and running again. In the meantime, if you would like to monitor the progress, please bookmark our status page.
Thank you for your patience! I'm sorry if this has been slowing you down!
did they try restarting?
Im still getting the time out error when trying to load Rise 360.
And before you ask did you clear out your browsing data.....yes I cleared it as recommended. Still cant get into Rise 360.
I was getting the time-out error, then after clearing my browser cache this error started.
Rise, isn't working for me, just getting a 504 gateway error.
Same here, same for my entire team.
The status page is saying that it is up, but it won't load at all for me
Ah, okay, what I was looking at was this, which isn't true..since it's currently down. They also mark it as resolved, which it currently isn't. Some inconsistency in their messaging.
Seems to be back up and working again now, yay :)
Hello everyone,
I can confirm that Articulate 360 apps are back up and running normally now. We're sorry for any difficulty this caused!
Let us know if you still have issues, and we'll work closely with you.
Hi, rise doesn't work for me. I'm receiving a 504 Gateway timeout message. :(
Sorry, Eric, but it is not back up. "502 Bad Gateway" is the message I get. Whole team is down. Please help!! :)
Rise 360 is still not working. Cleared my browser cache and got this
message.[image: image.png]
Scott Brown, BCE
Technical Trainer
Katy, TX
Board Certified Entomologist
M: 785-289-3442
Our team was able to work in Rise 360 for about 20 minutes this morning before it went down again five minutes ago.
We are now receiving the 504 Gateway timeout message.
Same here 504 gateway error
Rise is still down. Able to continue to work in ASL. I have not done the recent update, not sure if that matters.
