Forum Discussion
Is Rise down now?
My entire team is getting the same error message.
Access denied. This request was blocked. Please email support@articulate.com if you continue to receive this message.
Hi everyone,
Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for any difficulty this caused.
In the future, you can see and subscribe to real-time status updates here: https://www.articulatestatus.com
74 Replies
We are still having issues, especially with RISE. Taking a very long time to load and getting: 504 Gateway Time-Out messages in browser.
Rise was working for me this morning so i thought i'd be albe to catch up on all the work I couldn't finish yesterday, but about 5 minutes ago it just stopped loading.
I have been working in Rise all morning, came back from lunch and it is now down again. When will it be back please?
I am also currently receiving the 504 error when trying to access Rise.
Seems like Rise is timing out all morning, this morning. Getting the 504 Gateway Time-out message.
No Rise for me either - it looks like it isn't recognizing my credentials since it looks like it's resuming my session but then I get a page that says "...there was an error logging you in." I've cleared my cache, but the problem is persisting. I can log into things like Storyline without an issues. My team is reporting on and off problems (some got on and are still on. Others got on but are now getting Gateway error messages.
My team leader just told me she lost a table she had just finished.
Rise 360 still not working.
Still down with a 502 Gateway error and a 504 Time-out error (one or the other depending on when I try).
Rise is down and the all content page says 'resuming session' but never resumes.
Rise is down for us. Status update?
