Forum Discussion
Is Rise down right now?
Hi,
I'm trying to login to our Rise account and it just says "Your computer is offline". When I click refresh, it says "Your session has timed out."
I also briefly go into my dashboard and it says I don't have any courses. I'm concerned that my courses are all gone :(.
50 Replies
Hi, everyone! We've identified the issue and have implemented a fix. Rise 360 courses should now load for all users. We'll continue to monitor performance carefully.
Please let us know if you run into any more trouble in Rise 360!
Hi Alyssa, still not working...
Hi eContent; we're aware of this issue again, and we're working to stop the impact. I'm so sorry that it's been bumpy the last couple of days! You can see our status updates here.
Hi eContent! Rise 360 is back up and running, and we're monitoring its performance carefully.
Today it is working perfectly. thanks!
Same thing happening now.
Hi there, Steven. Rise 360 is loading for me, currently. Can you let us know here if you're still having trouble getting in?
Not now. It was down or extremely slow for about 3 hours.
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Thanks for the heads up, Steven. If you run into this again, please give us a shout! You can also verify our status anytime at https://www.articulatestatus.com/.
Hi, Alyssa
It looks like Rise is down again and I followed the link to subscribe to the status updates, but the email does not contain the button needed to confirm the subscription.
Steve
I'm really sorry Rise 360 is having some downtime right now. While we're working on a fix, you can stay up to date on our status here: https://www.articulatestatus.com/
Hi Alyssa,
Is there an estimate of when Rise will be back up and running?
Thanks,
Caren
Good news! We've implemented a fix for this, and Rise 360 is now available again. We'll continue to monitor performance carefully.
