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Saumitrajoshi's avatar
Saumitrajoshi
Community Member
2 years ago

Issue on ipad with Storyline 3 publish

Currently, I'm using iPad 9th Gen with iOS 15.3 The audio is not audible on the first play on the main screens even though the seekabar is moving; have to use the replay button to hear the audio o...
storyline 360
Jürgen_Schoene_'s avatar
Jürgen_Schoene_
Community Member
2 years ago

tested* with

  • iPad (iPad OS 16.4.1)
  • iPhone SE (iOS 15.7.6)

AUDIO: no problems

  • but i would let the audios start minimal later ->  from about 1 sec, sometimes there seems to be problems when the audio starts immediately

PLAY Button: some problems

  • the play button on top right dont't work, if the timeline ended
  • there seems no replay button on mobile  - Update: only for classic player
  • in portrait mode, this is not a big problem (the seekbar is visible)
  • in landscape mode is very confusing

special problem with iPhone  - Update: only for classic player, no problem for modern player (play button is here left bottom)

  • if you click on the play/pause button in landscape fullscreen mode - button do not work at all
  • instead storyline player exits the fullscreen mode - now the pause/play button works
  • @articulate: cause of error - if you use the (simulated) landscape fullscreen mode you MAY not have any buttons in the upper screen
  • @articulate: the solution would be simple -> place play button in the lower right corner (not upper right)

 

* the test is with mobile version of classic player - perhaps all test should be redone with modern player

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