Forum Discussion

MartGrytz's avatar
MartGrytz
Community Member
1 month ago
Solved

Issue when editing the player menu

Hello. Has any Storyline 360 user encountered a problem in recent days where the Storyline freezes and closes when making changes in the player menu? I have noticed this in several different story fi...
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    5 days ago

    Hello MartGrytz​!

    Happy to share that we've just released a new update for Storyline 360!

    In Update 120, we've included essential fixes and new features. We've released a fix for: 

    • Storyline 360 crashed when the player menu headings were edited.

     

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

StevenBenassi's avatar
StevenBenassi
Staff
1 month ago

Hi MartGrytz​,

Sorry to hear that Storyline's been crashing when editing Player Properties.

I can confirm that we have this behavior logged as a bug in Storyline. This bug causes the app to crash when renaming multiple Headings, or after closing the Player Properties to save changes.

I've linked this discussion to the bug report so we can notify you as soon as a fix is ready. In the meantime, as a workaround, we suggest either of the following:

 

Thank you for your patience. I'm sorry if this has been slowing you down!