Forum Discussion
LaurenConnelly
4 years agoStaff
Hello Yann!
We're happy to help! It sounds like the results reset when the user reprints their results. Are you finding this behavior when viewing the course in an LMS environment? If so, I'd recommend testing your course in SCORM cloud to see if the report.html data resets when viewing your course in another LMS environment.
If the same behavior occurs, would you mind uploading the .story file to our Support Engineers in a support case?
If the course works as expected in SCORM cloud, then I'd recommend reaching out to your LMS admin to see if they've seen this behavior before.