Forum Discussion
Issue with AI Voice Over – No Audio Track Generated
Hello, I’d like to report an issue with the AI voice-over feature in Rise. Today, it is not generating an audio track as expected. I’ve tried multiple times. It keeps showing Processing audio for hours, but no audio is produced.
Could you please look into this or let me know if there’s a known issue?
Thanks.
Sharon
1 Reply
Hi SharonLam-a1a24!
Sorry to hear you're having trouble with the "Generate AI Audio" Block in Rise!
I haven't seen other reports of this behavior. Also, when testing on my end, the processing times were minimal. Everything was working as expected!
I have some follow-up questions to help us troubleshoot this better:
- Are you experiencing this issue across all supported browsers, or is it specific to one?
- Does clearing your browser's cache make an improvement?
- Do any other AI Blocks fail to generate content as well?
Looking forward to hearing from you!
