Forum Discussion
Issue with Home Page on Rise/Review 360
I have built a few modules in Rise 360, and a new issue has occurred where I am unable to scroll on the 'Home' page that launches when the course opens primarily.
This also happens when I go into the 'Theme' tab on Rise 360 as well as when I upload a new version of the module to Review 360 and open it there. I can click on the 'Start Course' button and the content will appear as intended starting with the first lesson, but since the main 'Home' page isn't loading properly and there seems to be no fix that I can find I figured that I would reach out.
This issue has happened outside of the initial module where the issue was identified as well, so I am wondering if this is a bug that needs to be fixed by Articulate.
6 Replies
- KellyCarlisleCommunity Member
Yes, it appears to now work as well upon more testing. They must have resolved.
- grantdrmaj-d22Community Member
Thank you! I sent in a ticket and they said it was a bug; I can update when they get back to me to confirm.
- DouglasHarri142Community Member
It's scrolling again for me today (10-7-25) after not scrolling for me yesterday (10-6-25).
- grantdrmaj-d22Community Member
Thank you! I sent in a ticket and they said it was a bug; I can update when they get back to me to confirm.
- KellyCarlisleCommunity Member
Our team has noticed this as well on a large amount of our assets. When testing briefly, it seems the Apex themes are the ones having issues on our end. The Rise themes seem to work as expected. This definitely seems like a degradation somewhere with Articulate/Rise.
- grantdrmaj-d22Community Member
This is happening using the Apex theme. I switched it to Rise and the issue disappeared.