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PeterArjen's avatar
PeterArjen
Community Member
3 years ago

Issue with importing translated Rise courses

Hello,

I have issues with importing translated files (xlf) into Rise.

Followed the steps as described (duplicate, export both with and without html formatting). Upload is gives back the error 'failed' . Tried several times. 

Strange thing is that i used to be able to do this a while ago...

In the same batch the translating company gave translate storyline files back as well they have no issues.

What could possibly go wtong here? Please help! (a lot of files came back and they all have this issue)

  • Hi Peter! I see you've worked with Chester regarding this issue. Have you had the chance to try the troubleshooting steps he provided? If you need further assistance regarding this matter, feel free to reply back to Chester. He'll be more than happy to continue troubleshooting the issue with you!