Forum Discussion
Issue with logging in
I am not able to log into account. I keep getting into a loop.
Welcome to E-Learning Heroes, Dorothy!
If you find yourself stuck in a loop when trying to log in to the Articulate 360 desktop app, start here:
- Close the Articulate 360 desktop app (click on the red X and then head over to the system tray. There, right-click on the Articulate logo and select Quit). Here's a quick video
- After that, please restart the machine and then try signing in again.
This article describes why signing in could fail and how to solve them. If you don't see any improvements from there, click here for some extra support!