Forum Discussion
Issue with Microphone configuration - preventing recording
I use my microphone for other applications like skype which work fine.
Each time I select Peek - I press record - i get an error message:
There was a problem connecting to your microphone. Please make sure it is installed correctly and not in use by another application. Then try again.
I have turned off the microphone in Peek & i still get this message.
Can someone please help? Thanks
24 Replies
Does your mic plug directly into USB or does your mic plug into an audio interface (ex: Steinberg UR24C, as I have)? The mic itself would use an XLR (3-pin) connection to the interface, and then the interface would plug by USB into your computer. You would need the right "driver" (software) for that interface so that your computer and all of its applications (like Peek 360) will recognize it.
If you already have an interface, then check with the manufacturer to make sure your software is up to date. If your computer has just received a dreaded operating system update, it is possible that your driver is too old - that the manufacturer hasn't come out with an update to that new operating system.
