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LukeMoring-5eac's avatar
LukeMoring-5eac
Community Member
3 months ago

Issue with NVDA not reading text

I have an issue with NVDA screen reader not reading/detecting any text in my Storyline course. The text is marked as viewable to accessibility tools and assigned in the focus order, so I'm not sure t...
accessibility
BaileyBee's avatar
BaileyBee
Community Member
22 days ago

I am having the same issue - I created a support ticket - sent across the Review link + the source file and the support person sent me this which is not right: I’ve tested your Review 360 link but wasn’t able to see any issues with screen reader navigation. Please note that interactive objects can be accessed by using the Tab key.


None of the test boxes that are not working are not interactive as seen in the source file. JoseTansengco - did you find a fix for Erika's bug?

ErikaRice-a25a7's avatar
ErikaRice-a25a7
Community Member
21 days ago

Hi BaileyBee 
I had just installed the newest version of NDVA because I got a new laptop.  I then tried using it without restarting my laptop and couldn't get it to work. Once I restarted the laptop, NDVA started reading the content. I was going to delete my post, but couldn't figure out how.  Hopefully they sort out the issue for you.

  • BaileyBee's avatar
    BaileyBee
    Community Member
    21 days ago

    Perfect thank you! 

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with NVDA not reading text","id":"message:1214615","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:1273422"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:1214615"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1214615"},"body@stripHtml({\"truncateLength\":200})":" I have an issue with NVDA screen reader not reading/detecting any text in my Storyline course. The text is marked as viewable to accessibility tools and assigned in the focus order, so I'm not sure t...","body@stringLength":"244","rawBody":"

I have an issue with NVDA screen reader not reading/detecting any text in my Storyline course. The text is marked as viewable to accessibility tools and assigned in the focus order, so I'm not sure the cause.

 

Thank you

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Hi BaileyBee 
I had just installed the newest version of NDVA because I got a new laptop.  I then tried using it without restarting my laptop and couldn't get it to work. Once I restarted the laptop, NDVA started reading the content. I was going to delete my post, but couldn't figure out how.  Hopefully they sort out the issue for you.

","body@stringLength":"554","rawBody":"

Hi  
I had just installed the newest version of NDVA because I got a new laptop.  I then tried using it without restarting my laptop and couldn't get it to work. Once I restarted the laptop, NDVA started reading the content. I was going to delete my post, but couldn't figure out how.  Hopefully they sort out the issue for you.

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I am having the same issue - I created a support ticket - sent across the Review link + the source file and the support person sent me this which is not right: I’ve tested your Review 360 link but wasn’t able to see any issues with screen reader navigation. Please note that interactive objects can be accessed by using the Tab key.


None of the test boxes that are not working are not interactive as seen in the source file. JoseTansengco - did you find a fix for Erika's bug?

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I am having the same issue - I created a support ticket - sent across the Review link + the source file and the support person sent me this which is not right: I’ve tested your Review 360 link but wasn’t able to see any issues with screen reader navigation. Please note that interactive objects can be accessed by using the Tab key.


None of the test boxes that are not working are not interactive as seen in the source file. - did you find a fix for Erika's bug?

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Perfect thank you! 

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