Forum Discussion
MichaelWoo
4 years agoCommunity Member
Issue with Rise renaming our video filenames
When we publish the web content in Rise, it renames our asset folder filenames. In this case, it's renaming our .mp4 file with a long string of characters which includes our original embedded .mp4 f...
AlyssaGomez
4 years agoStaff
Hi Michael,
Thanks so much for letting us know what's going on. I see you're also working with my teammate, Rowie, in a support case. He requested that you send him a copy of your Rise 360 course should this situation arise again. Please let us know if you need any extra help in the meantime!