Forum Discussion
Issue with Transparent Background on Images
Hello! We create images in Canva and upload them into Rise. Many of these images have a transparent background. Until today, the background of these images showed as white. However, today, any image...
Hello Sarah,
I have experienced my transparency turning to black when re-saving a PNG file in an image viewing software called Irfanview. It may be that sometimes when a PNG with transparency is re-saved within some software that the transparency is lost. Perhaps this is what is happening with you.
If you can, I would recommend using Photoshop to edit the image and re-save as a PNG within Photoshop before inserting it into Articulate products. You may also wish to use the "Save for Web (Legacy)" setting when exporting from Photoshop.