Forum Discussion
GiuliaMelina-73
5 years agoCommunity Member
Issues including blocks from block templates on RISE
Hi, since yesterday I can't upload a block from the block templates feature on RISE. The screen keeps on telling me "Inserting template". Anyone having the same issue? Please advise.
Thank...
CorrinaMosca
3 years agoCommunity Member
Hello - this issue is happening to me since yesterday as well, and clients are now seeing an error message of "unknown type pending" - I have logged out & back in, I have tried copying the lesson and even the entire course, but the same issue remains.
- KarlMuller3 years agoCommunity Member
Hi Corinna,
Follow these instructions to delete a stuck block: https://community.articulate.com/discussions/rise-360/inserting-template-gets-stuck-every-time?page=2#reply-779645