Forum Discussion
Issues with Final Assessment Processing Scores
Hi all, thanks for all your various feedback and troubleshooting advice. I determined it was a couple factors - one of which being that the previous quiz these conditions were used on's Pass/Score variables were present in the results slide display (you see your score and what would be passing, like the default layout in Storyline) - this seemingly caused the endless loading.
The conditions were redone from scratch + and I used the master as a base and instead used a blank and added the layers in the actual slide (not the master). The "Try Again", "Failure" layers work as intended!
Then, to get the "Review" layer to hide after pressing the "review" button, and show the "Success" layer following their review, I needed the trigger to the "ReviewFT" to be on the main layer and set to hide on timeline start.
One thing I'd check is whether any trigger on the result slide is creating a loop or waiting on a condition that never becomes true. I've run into similar "dimmed screen + loading icon" issues when a layer trigger conflicts with the built-in quiz result processing.
I'd also try publishing a simplified version with just the Success and Failure layers to see if the issue is tied to the review logic. If that works, add the additional conditions back one at a time.
Since both you and your coworker are seeing the same behavior, it feels more like a trigger/configuration issue than an LMS issue, but testing the published course outside the LMS could help narrow it down.
Hopefully someone spots something in the trigger setup screenshots.