Issues with getting quiz questions wrong a second time and making Try Again layer work after second attempt
I'm working on a quiz in Storyline 360 that allows multiple attempts because the client wants all users to get 100% on the quiz.
If the user selects the wrong answer to a quiz question, the Try Again layer appears with the audio that explains why the answer is incorrect. When the user hits the Try Again button, they return to the base layer for a second attempt.
Here are my questions/issues:
1) The audio on the base layer doesn't replay upon returning after clicking Try Again, which I'm fine with, but I'm wondering why it isn't triggered to replay upon return to the base layer.
2) If the user happens to choose the incorrect option a second time, the Try Again layer appears BUT the audio for this layer doesn't play again and the trigger to activate the Try Again button doesn't activate. What triggers do I need here to replay the audio and activate the Try Again button for this second attempt?
Thanks in advance for help!