Forum Discussion

NataliaLeGall-3's avatar
NataliaLeGall-3
Community Member
17 days ago

Issues with NVDA not reading layers

Hi,

I'm having a problem with the NVDA screen reader not detecting text or other elements in layers. It only detects elements in the base layer. The text is visible to accessibility tools, though, so I don't understand what the problem is.

accessibility
storyline 360

2 Replies

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    15 days ago

    Hello NataliaLeGall-3, 

    Thanks for reaching out! I'm experiencing the same behavior when testing your file. 

    I've gone ahead and opened a support case on your behalf. I'd like our Support Engineers to take a closer look at your setup. 

    We'll continue the conversation over in your case!