Forum Discussion

mohitkumar-c086's avatar
mohitkumar-c086
Community Member
6 days ago

JAWS behavior

  • It reads all tab labels horizontally across the page,
  • Then proceeds to read only the content within the first tab,
  • After that, it skips the remainder of the tabbed interaction entirely — it never navigates to or reads the content in tabs 2, 3, and beyond.
accessibility

1 Reply

  • EricSantos's avatar
    EricSantos
    Staff
    3 days ago

    Hi mohitkumar-c086,

    Thanks for sharing what you’re seeing with JAWS. I understand how concerning it is when some tab content isn’t being read, especially when accessibility is a priority.

    In Rise 360, tabbed interactions follow a specific keyboard navigation pattern designed to support screen readers like JAWS. Typically, the expected flow is:

    • Use Tab or Shift+Tab to move focus to the tabs
    • Use the Left and Right Arrow keys to move between tabs
    • Use Tab to focus on the content in the selected tab
    • Use Shift+Tab to move back to the tabs

     

    If you’re using Enter to select a tab, it may affect how JAWS continues reading the content. It might be worth trying the flow above and seeing if that changes the behavior.

    If you’re already navigating this way and still experiencing the issue, please connect with our support team so we can take a closer look at your setup.

    Let us know how it goes!