Forum Discussion
JAWs Reader is not reading ALT Text
I am
testing the accessibility features on a storyline file using JAWs 14.0 demo
version. I am using IE 10 to open the published HTML file. The JAWs reader is
not reading my ALT text for my images. ...
We are still having this issue, we use Storyline 360 and JAWS as a reader. It is reading the image file name instead of the alt tag when used as a button. The work around that we had to do was to delete the visibility of all the images, the triggers, and set buttons set back to none. Then we followed Jonathan's advice of putting "an invisible rectangle on top of a real button that has the triggers you originally had on the real button underneath it and remove accessibility from the real button and add the ALT text to what is now essentially an invisible button on top of your real button." This is very tedious work and let me tell you that our team is not happy of having to have to redo so much work because this feature is not working correctly and it has been a known issue for over a year. Please get this bug fixed!
Maria, just to clarify, it sounds like the alt text that is being read is what is contained in the Normal state (when using the States tab), rather than what you've assigned by clicking on the image directly on the slide stage. Is that accurate?
Here's a look at what I mean (using a standard button rather than an image):
I'm sorry this behavior is impacting your workflow - I know it takes valuable time to edit the alt text like that. This particular issue has been on our radar for a few months, and we're working to prioritize it.
You're in the right place to be updated when we have new information to share.
I know this is 2 years old but this just solved the mystery of the incorrect alt. text for me! Thank you!
