Forum Discussion

PeterB_2's avatar
PeterB_2
Community Member
2 months ago

Khmer Characters aren't Displaying Properly when the Course is Previewed/Published -- 2025

Hey - I did a little search and noticed this issue was brought up 4-5 years ago...but hasn't seemed to have been resolved yet? Certain Khmer characters look correct on a slide, but as soon as you pre...
advice
storyline 360
StevenBenassi's avatar
StevenBenassi
Staff
2 months ago

Hi PeterB_2​!

Sorry to hear that you're having trouble, working with Khmer font in Storyline!

I can confirm we have this behavior logged as a bug in Storyline. This bug causes Khmer font characters to not render properly when a course is previewed/published.

In the meantime, as a workaround, we suggest disabling the Modern Text feature by going to Design > Fonts > Unchecking 'Modern Text'. However, this workaround only applies for certain Khmer characters, as reported by users.

I've included your voice in the bug report we are currently tracking. We'll be sure to notify you as soon as a fix is in place.

Sorry if this has been slowing you down!

PeterB_2's avatar
PeterB_2
Community Member
2 months ago

Hey StevenBenassi​ - I don't see this option in Storyline - does it require a certain version of storyline to be available? 

 

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 months ago

    Hi PeterB_2​! 

    Thank you for following up. I'm sorry for any confusion!

    The workaround solution I offered in my previous reply, is no longer valid in Storyline 360. New projects do not support the Classic Text option, and use Modern Text Rendering by default. There's no longer an option to disable that feature for new projects.

    My apologies!