Forum Discussion
Labeled Graphic Size and Quality
I'm using a screenshot of a menu as a labeled graphic. The image is 366x478. Even on a monitor set to display 1080p, it's a decent size, legible and would be fine in a web browser.
The problem I am having, however is that when i insert it as a labeled graphic and set the image width to "small" it blows the image up to about 760x980 and it looks awful. I've tried adjusting the compression on the image, changing the dpi and several other things but no matter what, Rise just butchers it and makes it not presentable.
Is there any way to control the size the image displays at other than "small," "medium," and "Full width" (Don't even get me started on what Full Width does to images....)
I get that Rise is mean to be responsive but it should not prioritize responsiveness over quality.
77 Replies
Hi Tim,
Thanks for reaching out!
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Hi all, has this 'bug' been fixed yet? I'm guessing not as I'm having exactly the same issue.
I'll try the work around but to be frank, not what we should have to do to compensate for known bugs.
Karl's aspect ratio trick worked for me. I also made the image "small" in Rise, and it looks about how I want it to.
I had exactly the same issue where Rise was blowing up a small image and through experimentation I found a work-around.
Firstly, Rise wants images to be in 16:9 format.
I had a small image very similar to the one uploaded by Matt at the top of the thread. I opened the image in Photoshop and increased the size of canvas by making the image wider on both the left and right sides. I made the left and the right sides white and kept the image height the same. I did this a few times until I got close to 16:9 ratio and the visual result that I wanted. The actual image (the part part in the middle) now displays close to the size of the original.
So while the image is actually much wider than it seems, this does not bother anyone as they are not aware of it.
I have used Snagit to resize the canvas to landscape, and it worked for me as well. By the way, this is also a way to center images that would otherwise be left bound.
Anyone on this thread hoping that this will be fixed soon should be aware that it has been a "noted bug" for 2 years.
Hi Alyssa,
I just wanted to clarify that this is a separate issue and was only reported a few months ago.
Let me know if you have any other questions. :)
I'll echo the prioritization request of getting this bug fixed, too. This is literally a showstopper for me gaining a new client's trust, as I am trying to illustrate my work quality using the Labeled Graphic feature, which would be heavily used in my scenario. Please fix - thank you and look forward to an update soon.
I totally get it, Kate!
I don’t currently have any updates, but you are now subscribed to this conversation which means as we share updates here, you’ll automatically be notified.
I am so glad this concern was posted by Matt--I thought I was losing my mind! I am eager for an update that fixes this. Thanks!
Hi Matt,
I’m sorry you’re experiencing some trouble with this.
This is actually a bug and it’s on our radar. I don’t have any updates right now, but will share them here as soon as I do.
In the meantime, please let me know if I can help with anything else.
any chance this gets bumped up on the priority list? It has major design implications for several ongoing projects...and by that I mean I have to rethink entire courses.
Hi Matt,
We understand that this is an issue and will report back when we have a fix. Thank you for your patience!
