Forum Discussion
Lag when published
Hello,
Since the last update, I'm facing a new issue. It seems that my modules start to lag once published, especially when objects are moving on the slide (Arrow with and entering animation, mark...
So sorry to hear about the lag, Alena!
We're happy to help you sort this, and have a few key questions to start:
- What Storyline 360 update are you using?
- Is the course hosted on a web server or a learning management system?
- With your permission, we can test the affected .story file in a similar environment. You can share it privately with our Support team here. We'll delete the file after troubleshooting–and are happy to sign an NDA if that works for you and your team. Just let us know!