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AndreaBetancurM's avatar
AndreaBetancurM
Community Member
9 months ago

Language selection screen doesn't reappear

I just exported a SCORM package from Rise with a multi-language option. When testing it in the LMS, I noticed that the language selection screen doesn't reappear once you exit and re-enter the course. Is there any additional setting I need to enable? I’m asking because, in another SCORM I tested a few days ago, it did allow me to select the language each time I reopened the package.

Please, I need a quick solution, the client is wating for the package.

Thank you :)

5 Replies

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff

      Hi BeckyLijewski! I see that you also started a case with our Support Engineers and worked with my teammate, May! If you need additional help, don't hesitate following up in your support case! 

      • CustomerTrai016's avatar
        CustomerTrai016
        Community Member

        KellyAuner​ It may be helpfull to provide the answer as I am sure many of us will encounter this issue, I prefer that over creating a ticket.

  • Hi AndreaBetancurM,

    Thanks for reaching out about this!

    I see you've connected with a few of my teammates in a support case, so we can continue the conversation with them there.