Forum Discussion

ClaudiaMusek379's avatar
ClaudiaMusek379
Community Member
7 months ago

Language settings

Hi there, 

we produce German and English language courses with Rise. Once we had set up an English course, we couldn't switch the other courses to German, although the language settings in the profile is German. 

This issue impacts translation files. 

Any help highly appreciated. 

Best, 

Claudia 

  • Hi Claudia,

    Thanks so much for reaching out. I'm happy to help!

    Just to clarify where you are at in the process I have a few questions!

    I'm curious if double-checking that your text labels have been translated successfully would do the trick!

    Looking forward to hearing from you!

  • HI Luciana, 

    in our Articulate account, we can't change the text labels. Even if we switch from English to "German", than it still displays the English labels. 

    We have tried log out/login / change profile settings/ forth and back.  and else, but still the same. Only English labels. 

    With translations from German the following happens: the xliff-File shows English as the source language (see Screenshot), then the translation software has trouble translating the text. 

    Claudia

     

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Hi Claudia,

      In Edit mode, Rise will always display English Labels.

      You need to Preview or Publish the course to see the German labels.

      • ClaudiaMusek379's avatar
        ClaudiaMusek379
        Community Member

        Thank you! Whatever magic you worked ; ) ....

        Best
        Claudia

        Mit freundlichen Grüßen
        Claudia Musekamp
        Geschäftsführerin

        Infoport GmbH | Die E-Learning-Agentur
        Stuttgarter Platz 2 | 10627 Berlin
        Tel. 030 - 55 21 - 1382
        musekamp@infoport.de
        www.infoport.de
        Amtsgericht Charlottenburg HRB 160900

        Save the date: Workshops 2024 vom eLearning Report

  • Hi Claudia, 

    Glad that Karl was able to help!

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    Have a great start to your week and happy developing!