Latest Articulate StoryLine update
This morning, Articulate stated there were updates available. I updated. Now, when I Preview or Publish a .story project with Audio or video, when it gets to the slide with the audio or video, ...
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Hi John ***UPDATE***
We reported this issue to Articulate who have now identified the bug and have released a hotfix, Storyline 360 build 3.62.27443.0
I have installed this latest software update to Storyline 360, have republished the courses and can confirm that they can now be previewed and reviewed.
Excerpted details from Case #03152143
"I understand that you have slides not loading after it's published after updating to Storyline 360 (build 3.62.27371.0).
We have identified a bug where slides are not loading if you have objects like textboxes with entrance animation with effects set to "By Paragraph".
I'm happy to let you know we released a hotfix, Storyline 360 build 3.62.27443.0. This update fixes the issue you ran into where Slides with textboxes that are animated "by paragraph" didn't load when the project used classic text. See release notes here: https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Farticulate.com%2Fsupport%2Farticle%2FArticulate-Storyline-360-Version-History&data=04%7C01%7CLiam.Kind%40LTHTR.nhs.uk%7Ce08893111db14c8b219a08da125ec52a%7C90a86382fc9f459cb91a9852fb08b2cd%7C0%7C0%7C637842495485063456%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=bycqaXsRcJIjs55Wjgl%2BCTwxS9pIw5fL7Pxg2Vfs93Q%3D&reserved=0
To fix the issue, simply install the update. Here's how:
Hope this helps you get your courses up and running again.
