Hello!
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THE ISSUE WE’RE RUNNING INTO: I recently developed a SCORM course that requires a learner to click a button that opens up a PDF. They must click this button in order to progress forward. I want to highlight this, because we have certainly used this trigger in the past (open a PDF and/or launch a URL hyperlink based on a click) but it was an optional click and not a required click, so we’re thinking it didn’t trip as many people up (sadly because they likely weren’t often clicking on the prompt!)
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When clicked, the PDF opens up a new tab on the initial browser where the Cwire landing page is, while the ELearning itself is actually in its OWN separate instance of your web-browser. (SEE ATTACHED IMAGE)
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A lot of folks are getting tripped out by this… because when the PDF launches in a new tab, the course window “disappears” behind the launched PDF on the original browser. They must then hover over their Google chrome/browser icon on the bottom ribbon to see the course window.
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WHAT WE’RE HOPING TO ACHIEVE: I’ve been testing different launch behaviors with the course, hoping to get to a point where the course opens up in the same original browser (and not in its own pop-up) so that when the PDF opens up, it’s a bit more obvious to the learner where the original course tab is. I’ve been running tests within our LMS, but I can’t get it to work the way we’re hoping it will – running into other errors/issues.
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I figured I’d bring it to the community and see if anybody has run into anything like this before and/or has a solution or advice on how I should configure the launching of a PDF/hyperlink.
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THANK YOU!
Hello!
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THE ISSUE WE’RE RUNNING INTO: I recently developed a SCORM course that requires a learner to click a button that opens up a PDF. They must click this button in order to progress forward. I want to highlight this, because we have certainly used this trigger in the past (open a PDF and/or launch a URL hyperlink based on a click) but it was an optional click and not a required click, so we’re thinking it didn’t trip as many people up (sadly because they likely weren’t often clicking on the prompt!)
\n
When clicked, the PDF opens up a new tab on the initial browser where the Cwire landing page is, while the ELearning itself is actually in its OWN separate instance of your web-browser. (SEE ATTACHED IMAGE)
\n
A lot of folks are getting tripped out by this… because when the PDF launches in a new tab, the course window “disappears” behind the launched PDF on the original browser. They must then hover over their Google chrome/browser icon on the bottom ribbon to see the course window.
\n
WHAT WE’RE HOPING TO ACHIEVE: I’ve been testing different launch behaviors with the course, hoping to get to a point where the course opens up in the same original browser (and not in its own pop-up) so that when the PDF opens up, it’s a bit more obvious to the learner where the original course tab is. I’ve been running tests within our LMS, but I can’t get it to work the way we’re hoping it will – running into other errors/issues.
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I figured I’d bring it to the community and see if anybody has run into anything like this before and/or has a solution or advice on how I should configure the launching of a PDF/hyperlink.
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THANK YOU!
Hello Angela,
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Thanks for reaching out!
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The browser settings are what determines if a link will open in a new tab or new window. Here's how to change this behavior in Google Chrome for example. There isn't a way to configure this behavior in Storyline 360 so we recommend reaching out to your IT staff so they can check if they can modify this behavior for everyone in your organization who will be taking your courses.
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You can also check out this article on how to add Web Objects in your course if you'd like to explore the solution suggested by John. Take note that you'll need a file server for hosting your files if you're going to be testing this method out.
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Let me know if you have any questions!
Hello Angela,
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Thanks for reaching out!
\n
The browser settings are what determines if a link will open in a new tab or new window. Here's how to change this behavior in Google Chrome for example. There isn't a way to configure this behavior in Storyline 360 so we recommend reaching out to your IT staff so they can check if they can modify this behavior for everyone in your organization who will be taking your courses.
\n
You can also check out this article on how to add Web Objects in your course if you'd like to explore the solution suggested by John. Take note that you'll need a file server for hosting your files if you're going to be testing this method out.
\n
Let me know if you have any questions!
