Forum Discussion

Developer02StCC's avatar
Developer02StCC
Community Member
2 months ago

Layer audio does not play correctly when layer is shown 2nd time

I have many slides that have audio play when a layer is shown. The audio plays correctly the first time the layer is shown. But, if the layer is shown again, the first second or two of the audio is ...
storyline 360
ChrisHodgson's avatar
ChrisHodgson
Community Member
18 days ago

I just wanted to confirm (as of 02 Sep 2024) that I'm also experiencing this issue with some of my own SL360 projects, and the 'Reset To Initial State' option is not the problem. 

  • EricSantos's avatar
    EricSantos
    Staff
    16 days ago

    Hello Chris,

    Thanks for reaching out! It's a great idea to open a case as well. I see you've connected with my teammate, Ian, who helped test the issue on his end. 

    Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed.

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