Forum Discussion

MattMercieca's avatar
MattMercieca
Community Member
5 years ago

Layer not showing in 360 image

Hi Hero's, 

Hope some kind soul/s can help me out. 

I have been playing with 360 images and am trying to set my image up so it shows a new layer when the learner has clicked all 4 markers. 

I cannot for the life of me get this to work, have attached a screen shot also. 

Is anyone able to help me out or tell me where I'm going wrong?

Thanks so much, 

 

Matt 

 

storyline 360

9 Replies

  • AnnieKim18's avatar
    AnnieKim18
    Staff
    5 years ago

    Hi Matt,

    I believe you just need to add the same trigger to all the markers since you don't know which one the learner will click last since you're using the free navigation option. Hope that solves your problem!

    • MattMercieca's avatar
      MattMercieca
      Community Member
      5 years ago

      Hey Annie, 

      Unfortunately this isn't working for me, attached image. 

      Am I doing something wrong?

       

      Thanks,

       

      Matt 

  • AnnieKim18's avatar
    AnnieKim18
    Staff
    5 years ago

    The way it's set up will probably show the layer whenever you click any marker. So all those triggers need the condition where "If 360Image1_VisitedItems = value 4" so that the layer will appear only after all 4 have been clicked.

  • AnnieKim18's avatar
    AnnieKim18
    Staff
    5 years ago

    If you want to attach your project, I can also take a look and edit it to make sure it works if that's more helpful!

  • AnnieKim18's avatar
    AnnieKim18
    Staff
    5 years ago

    Hi Matt, I think I know what's going on. As you can see from my screen recording, the layer displays as expected when you preview the slide. If you preview the interaction, then it won't ever display the layer because technically you're only viewing the 360° image interaction. You can preview the slide either from the preview button dropdown in the editor or from the stage. 

  • MattMercieca's avatar
    MattMercieca
    Community Member
    5 years ago

    Thanks Annie - that works :) 

    Another quick question, how do i get the layer to appear after all 4 markers have been read?

    It comes up after the 4th one has been clicked. 

    Sorry for all the questions, help is much appreciated. 

     

    Matt 

    • AnnieKim18's avatar
      AnnieKim18
      Staff
      5 years ago

      As of right now there is no way to know when the learner has read through all the text in the label. So the marker is considered visited and the visited variable is updated as soon as the marker is clicked and the label is opened. But maybe Buttons for 360° images on the feature roadmap is what you're looking for? 

      • Add buttons to marker and hotspot labels in 360° images so learners can trigger specific actions, such as launching a website or downloading a document.

      Then you could have a button at the bottom of the label that the learner would have to click before a layer would display to ensure that the learner has read through the label.