Layer problems when using the seekbar

Add my voice to those who need this fixed.

Not only does scrubbing ahead re-open closed layers, but it stops the base timeline.

I wanted to follow up on my post yesterday on this issue in hopes it may help in fixing the bug and helping ones using SL360. I did actually get my layers working correctly in that both the base and layer did not play audio at the same time and I could scrub the seekbar and it work correctly.

There were two 'tricks' that made the difference. One is I noticed that after I had loaded an incorrect video to the layer and then changed it, the original video timeline length remained which did not accurately show the timeline for the new video (MP4). I believe this was part of the problem. I deleted the 2nd video and reloaded it and this corrected the timeline and made the seeking work correctly. The second 'trick' i read in a similar posting (Thank you!) that she had moved the video slightly away from the beginning of the layer timeline (1 second) and this made the layer audio stop playing on top of the base layer audio when I would hit replay on the base layer.

Hopefully this can help someone.

Thanks for sharing what worked for you, Mark! That's super helpful for folks who will find this thread in the future. 🙂

Is the problem that Martin Abildgaard asked about solved?
I think I'm having a similar problem now.

Hi HM,

I think the issue you're asking about is how the "When timeline reaches Xs" trigger executes when you skip any point in the seekbar after Xs. If so, that's still an open issue for Storyline 3/360 and we'll let you know here as soon as we have an update on it! 

Hi, just checking in to see if there is any update on this issue. It seems like its been on Articulates Radar for a while (Storyline, 2, 3 & 360), is there any realistic chance that this issue will be fixed soon? I realise that not all issues can be fixed for many reasons. Thanks!

Hi, Gary,

Thanks for checking in. While this issue isn't on our priority list, it's one we're still monitoring. We'll keep you posted if anything changes!

Hi, this is horrible. And horrible that it's not a priority. 

Any updates?! I am having problems with the slide layers now being correct when I seek back to a previous spot on the slide timeline. If I rewind to a part with the base layer from the slide layer I get objects from both layer visible. 

Hi, I'm experiending the same problem and have to deliver the course tonight. I don't know what to do, I have 3 interactive videos that doesn't work when using the seekbar.
What can I do ? I reached the support 2 days ago but they told me to create again the slide... which is not helping at all. The issue is still there.