Forum Discussion
Learner navigation is stopped, next button doesn't work until resetting course
As the next button is always active, it is likely the condition is not firing correctly.
I would have disabled the next button and then enabled it off of those variable values.
When you have been able to replicate it have you checked the variable values in the console or added in a references to check?
Sounds like you can replicate it, my first stop would be to add references and check the values when the error occurs.
For me it would have been easier to disable next on slide load and control the enable based of the correct or incorrect layer showing.
Thanks for the reply Phil! I made the following trigger changes and I think it is working more effectively.
Though a client gave the following feedback upon testing it. Could be a fluke, but waiting on more feedback.
"I got stuck here. Was able to move on by submitting repeatedly. But Next button stays gray and if I navigate back to this slide (using the menu or Previous) I cannot advance using Next."
I could also adjust the trigger to work when the users click "continue" to close the feedback slide layer, perhaps.
Any thoughts?
A "when the timeline starts on this slide" runs every time the user visits the slide. That means that Next is disabled every time a user visits the slide, because that's what the trigger tells it to do.
To prevent that, add conditions so the trigger will only disable Next when the interaction hasn't been completed.
Oh that explains a lot, I just made that fix and all is solved! As of right now everything seems to be working perfectly.
Oddly enough, the previous button occasionally brings users to a random slide (usually the second one) in the module. They can use the side bar to navigate back to where they want, so no biggie.
Thanks!
