Forum Discussion
Learners progress not being tracked
We have a large range of courses that we offer our learners, all created in Storyline and shared via 360 Learning.
Our content manager is complaining that she is seeing an increasing number of lea...
This could be a suspend data issue. If that is the case I would recommend publishing Scorm2004 3rd or 4th edition to increase the Suspend data.
Thanks Ron,
I'm pretty sure the chapter giving the most problems was already updated to Scorm2004 ed 4. But, I'm going to double check my course pathing and see if maybe there are users still being routed to the older save version. I'm not in charge of uploading to the platform, but I got some usernames from last week that had the issue and should be able to trace it. 🤞