Forum Discussion
Lesson count
Hi MicheleMatyus!
I understand you're noticing inconsistencies between the Lesson Header, and Sidebar in Rise 360!
I have some follow-up questions to help me understand your setup a little better:
- Are you experiencing this behavior across all supported browsers, and does clearing your browser's cache make an improvement?
- Have any Collaborators been given authoring access, allowing them to make changes to the course?
If you're comfortable providing the share link to the full course, we'd be happy to take a closer look and test the playback on our end. Feel free to share that here in the discussion or privately through a support case.
Looking forward to hearing from you!
Hello,
Thank you for responding. I am using Chrome. Tried clearing cache and same issue. I am the sole author. I am comfortable in sharing the course, how can I share with you privately.
Thanks
Michele
Hi, MicheleMatyus!
I opened a support case on your behalf. You should have received an email with instructions on how to share your course with us. Once we receive that, we'll begin troubleshooting!
