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KerryJ's avatar
KerryJ
Community Member
14 years ago

Line-in mic not working in Articulate Storyline

Hi there

I am using a line-in microphone that Windows 7 picks up as the default, that I can use to record in Audacity with no issues and that Articulate screen capture recognises - yet Articulate cannot seem to capture the sound from it.

There is nowhere I can see to select a microphone - any ideas?

Thanks

KerryJ

24 Replies

  • CeliaEvans's avatar
    CeliaEvans
    Community Member

    I know this post is old, but I just had the same problem and discovered the solution. The microphone was recording but playback tried to play back through the microphone and it would not let me change the settings. By unplugging my microphone I was able to playback the recordings through my computer. It had recorded but I couldnt hear it. I hope this helps someone. 

  • Hello Celia!

    Thank you so much for returning with a solution! I'm sure this is going to help others who come across a similar issue.

  • I am having the opposite problem.  Articulate is hijacking my Logitech USB headset from Microsoft Teams.  Teams works fine, however, when I bring up Articulate to share my screen on Teams with someone, there goes the audio, sometimes for both of us.  I have tried to change the microphone and disable it for articulate, but it will not change over to the computer's microphone or anything else.  Anyone else have that issue?

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff

      Hi Lance!

      I haven't heard of this issue before! It sounds like it only happens when displaying Storyline on a Teams call. Personally, I've shared my screen using Zoom to display Storyline 360 and didn't run into a similar issue.

      Have you tried using a different headset or simply not using a headset? Please keep me updated!